Welcome to 2019!

By Diane Lightfoot, Business Disability Forum

Happy New Year! I hope this finds you well and rested from the festive break.

I wanted to kick off the year with a round-up of what we’ve been up to – with your support – in the past year, and to let you know what’s coming up in 2019.

A photo of Diane Lightfoot in front of a window

Diane Lightfoot

2018 was a year of some great events: we began with our President’s Group Reception in February, hosted by our Member the Foreign and Commonwealth Office in their wonderful Locarno Suite, and supported by our brand new Partner, Sopra Steria Recruitment. Hot on its heels came our Annual Conference ‘Disability in the Modern Workplace’, supported by our Partner HSBC where we debated everything from career development to the future of work and the role of technology within it, swiftly followed by our Film Festival, supported by our Founder Leader Barclays and once again hosted by our Partner KPMG where we saw some amazing films on our theme of Going Places.

A picture of a director's chair

Our annual Film Festival, hosted by KPMG and sponsored by Barclays

Even hotter on its heels (literally; it was the hottest day of the year though that is hard to imagine on a cold grey January day!) came our summer Partner Reception, hosted by our Partner RBS, and themed around our “Identity” campaign. Our guests really enjoyed the breath-taking indoor garden and the opportunity to explore the theme of identity with our resident silhouette artist!

An indoor tree with people around it at the Partner Group Reception
Partner Group Reception

Then, in the autumn weeks, we returned to the fabulous Locarno Suite at the FCO for our Disability Smart Awards, supported by our Founder Leader, Barclays, and co-hosted by Paralympian and celebrity MasterChef finalist Stef Reid. I am also delighted to announce that Barclays will also be sponsoring the 2019 Awards so watch this space for more information on the Awards to enter this year and the opening date for entries.

Locarno Suite, an audience faces Paulette Cohen from Barclays

Disability Smart Awards 2018 at Foreign & Commonwealth Office

We finished the year by returning to RBS – this time in Scotland – in December for our Annual Scottish Conference, on the theme of Identity. Our packed programme included the Minister for Business, Fair Work and Skills, Jamie Hepburn MSP, Deaf comedian Steve Day – fresh from the Edinburgh Fringe, and the incredible Dr Caroline Casey, founder of the #Valuable campaign, which we are delighted to be working with as an Expert Partner by providing practical support and advice to businesses which sign up.

Dr Caroline Casey on stage

Dr Caroline Casey CEO, Binc

Our global activity went up a gear too with the launch of our new Global Taskforce co-chaired by our Partner Shell and the creation of our new Business Disability Framework which we launched at the DfID summit in July together with our Partner PWC and which I presented the new Global framework at the ILO’s annual Global Business Disability Network conference in October.

We engaged in a huge range of policy and influencing work, including not only responding to consultations (8 in 2018 with another 7 already in the pipeline for January) but being specifically invited to contribute to the Work and Pensions Committee’s targeted call for evidence on the Disability Employment Gap and the United Nations Special Rapporteur’s inquiry into poverty and human rights in the UK. We have also engaged with the Work and Health Unit and with the Lord Holmes Review of Public Sector Appointments – in which our submission was quoted nine times! – and will be continuing this work in 2019. As always, our policy positions and insight are shaped by the experiences of our Partners and Members and so our huge thanks for sharing your insights with us to help inform our responses.

Closer to home, we carried out a programme of in-depth interviews with our Members and Partners which has provided some rich and very helpful insights on how we work with you. We will be using this insight to shape and relaunch our offer later this year and I will be writing again shortly with a themed series on your feedback and what we are doing as a result.

So, what’s coming up in 2019?

We kick off the year with the launch of some brand new resources: five new impairment-specific briefings, sponsored by our Partner HSBC and covering (respectively): Asthma, HIV and AIDS, Muscular Skeletal conditions, Bowel conditions and Epilepsy. We will also be launching two other brand new guides: ‘Welcoming Disabled Customers’, sponsored by our Member Merlin, and ‘Making Meetings Matter’.

And a few more meeting/event dates for your diaries:

It’s already shaping up to be a really exciting year and I look forward to working with you all as we join together to create a truly #DisabilitySmartWorld.

Best wishes and happy new year!

Diane

happy new year 2019

 

Disability in Scotland: exploring identity

By Ebunola Adenipekun, Business Disability Forum

“Never underestimate the power of each of us telling our truth.”

This was the rousing call to action of Dr Caroline Casey, Founder of Binc., at Business Disability Forum’s Scottish Conference “Disability in Scotland: exploring identity” on Tuesday 11 December 2018.

Generously supported by the Royal Bank of Scotland, the event was hosted in their Gogarburn Headquarters in Edinburgh and looked at all aspects of identity and disability.

Dr Caroline Casey on stage with a slide that says: "Dr Caroline Casey CEO, Binc"

Dr Caroline Casey, Founder of Binc.

In 2017 Caroline launched #Valuable – a worldwide ‘call to action’ for business to recognise the value and potential of the 1 billion people living with a disability and position disability equally on the global business agenda and at the conference.

Dr Casey announced that Business Disability Forum will partner with her #Valuable campaign – where the mission is to activate the business community to tackle disability exclusion around the world.

Other highlights from the day included:

Duncan Young, Director of Business Communications at RBS said: “We’ve come to realise that if we’re placing customers at the heart of our organisation, then our organisation needs to reflect our customers. So, being diverse and inclusive, reflecting the society in which we operate, is essential. It’s a fairly easy thing to say, but it’s not necessarily an easy thing to properly deliver. That’s why it’s really important that we partner with organisations such as Business Disability Forum.”

Duncan Young, Director of Business Communications at RBS on stage

Duncan Young, Director of Business Communications at RBS

“Whether it’s sexual identity, mental health, or disability, we’ve shared some individual stories which have created new levels of awareness among the wider staff population, and which have generated some really inspiring conversations as a result. As a member of staff at RBS, I’m really proud that we’re having these conversations.”

Audience at Disability in Scotland: exploring identity

Audience at Disability in Scotland: exploring identity

The people behind the job title

Business Disability Forum brought the podcast series ‘The people behind the job title’ live to the stage. The panel was led by Bela Gor, Head of Campaigns and Legal Business Disability Forum with panellists Dr Aurora Constantin, Research Associate at University of Edinburgh, John Brady, Customer Manager at RBS and Caroline Eglinton, Access and Inclusion Manager at Network Rail. Aurora said: “I find you always have to convince people about your abilities. Also, the physical challenges, like the fact that sometimes I encounter problems moving  around in my job, it that takes a lot of time to arrange everything, to arrange assistance. These are my main challenges, I think… the procedures are tedious. You have to call, write, e-mails, double check that everything is all right when you travel, when you go somewhere. Not only when you travel long distances. By train or plane, and when I need to move from one building to another, I have to be sure that I have accessibility there. Sometimes the procedure is long and it takes a lot of time to discuss my needs with other people.”

Bela Gor, Head of Campaigns and Legal Business Disability Forum with panellists Dr Aurora Constantin, Research Associate at University of Edinburgh, John Brady, Customer Manager at RBS and Caroline Eglinton, Access and Inclusion Manager at Network Rail

Bela Gor, Head of Campaigns and Legal Business Disability Forum with panellists Dr Aurora Constantin, Research Associate at University of Edinburgh, John Brady, Customer Manager at RBS and Caroline Eglinton, Access and Inclusion Manager at Network Rail

Caroline Eglinton said: “I think the thing that I like most about my job is that I get to impact how things are done across, working with the railway industry, across the whole business. So, it’s about changing things and how disabled people experience things. So, really seeing things change.”

She added: “I think that people who are not disabled sometimes can’t understand how policies and processes and just attitudes can really impact on your access to things. It’s not just about the physical access all the time.”

John Brady mentioned that in 2011, whilst at another firm he developed IBS, and his manager at the time said: “Well, OK, I’m not going to tell HR that you’ve got a medical problem because that could be really bad for your career if that gets out. That was a really interesting reaction.” He added: “It got worse to the point that I was really quite dysfunctional. It took me the best part of three years to really turn that around and figure out how to manage my IBS. Now I have a very restrictive diet, that manages it 95% of the time. But during those three years really my career took a setback. I was demoted. I lost credibility.”

Caroline told the audience after the death of her brother who had Cystic Fibrosis, which she also has, “I thought – this is ridiculous, we are going about in life trying to hide who we are, to suit other people, I suppose, to make not think less of us. And so, after that, I became the chair of the staff networking for disabled people at Network Rail. And I started telling my story. I started formalising my reasonable adjustments, and sharing this story that, just because you have a health condition that is serious, does not mean that you are any less than anybody else and you should really access the adjustments, you need rather than struggling on without them.”

No half measures

In the discussion “No half measures: getting disability monitoring right”
Business Disability Consultants Ruth Fisher and Adrian Ward addressed the role that data collection plays. Adrian stated: “For me, the importance of encouraging people to share information, to be able to collect this data is, to get your benchmark. Know what your current situation looks like. If you are creating the right culture where people feel they can talk and share and have that discussion about their condition, you are more likely to get the best out of that individual because they are able to come to work.”

Business Disability Consultants Adrian Ward (left) and Ruth Fisher (right) on the stage - they are smiling

Business Disability Consultants Adrian Ward (left) and Ruth Fisher (right)

Scottish Government address

Scottish Government Minister Jamie Hepburn was at the event said: “The Scottish Government will take a leadership role in employing disabled people by introducing a target for the employment of disabled people within the Scottish Government itself. We recognise that we have to ask others to follow and we must demonstrate that leadership ourselves. We will support employers by investing up to £1 million in the formation of a public social partnership, bringing together employers, disabled people’s organisations, the third sector and government to co-produce a range of initiatives piloted to ensure employers are provided with support and expertise that they need to attract, recruit, and retain talented disabled employees. We will improve employers’ ability to hire disabled people by investing 500,000 pounds to develop a pilot aimed at delivering similar support access to work to those on work experience or work trials in this coming financial year.”

Scottish Government Minister Jamie Hepburn

Scottish Government Minister Jamie Hepburn

 

Business Disability Forum posted a photo booth at the event to further bring to life the theme of “Disability in Scotland: exploring identity”. People wrote in one word answer who they are with the caption above “I am”

Business Disability Forum posted a photo booth at the event to further bring to life the theme of “Disability in Scotland: exploring identity”. People wrote in one word answer who they are with the caption above “I am”

Business Disability Forum posted a photo booth at the event to further bring to life the theme of “Disability in Scotland: exploring identity”. People wrote in one word answer who they are with the caption above “I am”

Business Disability Forum posted a photo booth at the event to further bring to life the theme of “Disability in Scotland: exploring identity”. People wrote in one word answer who they are with the caption above “I am”

Business Disability Forum posted a photo booth at the event to further bring to life the theme of “Disability in Scotland: exploring identity”. People wrote in one word answer who they are with the caption above “I am”

Business Disability Forum posted a photo booth at the event to further bring to life the theme of “Disability in Scotland: exploring identity”. People wrote in one word answer who they are with the caption above “I am”

Fresh from the fringe

Post-lunch comedian Steve Day, fresh from the Edinburgh Fringe, brought the afternoon to bittersweet tears with his stories of his father who had dementia and his own story of being deaf. He stated: “I’ve got new hearing aids. For years I couldn’t listen to music. But these are digital. These are like having a computer on each ear. What they do, at 50,000 times a second, they re-assess sound, they try to figure out background noise so speech is more comprehensible to me. I’m normally much funnier in my old hearing aids.”

Comedian Steve Day on the stage

Comedian Steve Day

“I can hear stuff that I haven’t heard for years. I could hear birdsong, for the first time in 40 years.”

On the topic of his father, he stated: “But what happened to my dad has taught me this. Make the most of life now. Make it. People make assumptions… Deafness does not define me.”

Reciprocal mentoring

The reciprocal mentoring panel featured Lynne Highway, HR Director Services and Functions and Jack Farina-Whyman, Reference Data Manger as well as Matt Camichel, Head of Enterprise Solutions and Derek Coughlan, IT Technical Lead. This panel was following on from a career development course held in conjunction with the in-house course Royal Bank of Scotland led in 2017 with help from Business Disability Forum. The group addressed how much each person got out of the scheme. Derek said about Matt: “You’re part of a big organisation and it gave us the opportunity to meet with somebody higher up, not necessarily in your department to give you career coaching and mentoring of what was out there and give you the bigger picture of travel within the bank. One of the first things Matt said, you manage your own career. I was obviously quite interested in assistive technology because I work with it every day. I didn’t realise when I first met Matt he was a sponsor for disability and technology.” Read more about this year’s course and how to apply here.

Bela Gor, Business Disability Forum chaired the panel with Lynne Highway, HR Director Services and Functions and Jack Farina-Whyman, Reference Data Manger as well as Matt Camichel, Head of Enterprise Solutions and Derek Coughlan, IT Technical Lead on stage

Bela Gor, Business Disability Forum chaired the panel with Lynne Highway, HR Director Services and Functions and Jack Farina-Whyman, Reference Data Manger as well as Matt Camichel, Head of Enterprise Solutions and Derek Coughlan, IT Technical Lead

Being the change you want to see

The panel “Being the change you want to see” was led by Ruth Fisher and the panel was Dr Sally Witcher OBE, Jeremy Balfour MSP and Marsali Craig. Some key points were raised about how disabled people are “many and varied” and how important is to make a job description accessible. Sally said: “You have to be creative about doing, achieving equally good job in a very different way.” Jeremy said: “I remember my father many years ago giving advice to another parent who had a child who had a disability.  His advice was – you never take no for your first answer. That is a very helpful narrative to move into that no should never be a blockage. I think we need to challenge it.  I think we need to keep challenging society in business. I think we have to hold people to account.  I think we have to challenge our politicians in regard to what they do. I think we’ve now reached a stage in my experience that people are now signed up to it.”

Dr Caroline Casey on stage

Dr Caroline Casey CEO, Binc

#Valuable

Caroline led the closing speech with a passionate conclusion: “I am a disabled person but I’m also a dangerous dreamer. I’m also a crazy maker. I’m also a freedom seeker, I’m also a dancing Queen, I’m also a believer in magic. I’m also a fantastic hugger, I’m a nightmare to live with. I’m really bad in the mornings because I don’t sleep. I will tell you more than anything what I am, I am a really proud person of this 1.3 billion tribe but this inclusion revolution we are in is not about disability. It is about human inclusion, every human being on this planet has a right to belong as who they are, disability needs to be equally, be at the table.” Read more about #Valuable

Find out more about our events here

Thinking globally about disability and business

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Our Global Taskforce met for the first time in September 2018

By Diane Lightfoot, Chief Executive, Business Disability Forum

To mark the United Nations International Day of People with Disabilities (IDPD), I wanted to share some of the things we have been doing at Business Disability Forum over the past few months to get disability on the global stage.

Forty-five per cent of our members are global or have some sort of international presence. Together, they employ over 8 million people across the world. Many have a presence in developing countries where there is a real opportunity to realise the theme for this year’s IDPD: that is, of “Empowering persons with disabilities and ensuring inclusiveness and equality.”

We upped the ante on our global focus in earnest earlier this year, with the launch of our new Global Taskforce, co-chaired by Shell, back in April. Since then, it has developed into a lively and collaborative community of global businesses including Accenture, Barclays, GSK, EY, Microlink, Unilever, KPMG and more. As with all our Taskforces, it’s a forum where organisations can share best practices and also challenges – a “safe space” to talk about what’s not working and how we might work collectively to fix it.

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Our Global Framework, released in July, uses a scoring system to assess practice

When I first spoke to Partners to moot the idea of a global taskforce, they told me that they didn’t want “another talking shop”. So, the taskforce has been deliberately “action – task!” oriented. We began with the development of our new Global Business Disability Framework, based on our UK based Disability Standard and reframed as a “maturity model” as a self-assessment tool for global leads. We were delighted to launch the Framework at the UK Government’s Global Disability Summit back in July 2018 and it is now being used by global organisations to measure and improve their corporate approach to disability inclusion.

Next year will see the taskforce publish research, create a comprehensive suite of guidance tailored for global business and develop the next iteration of the Global Framework.

We’ve also been on tour! In the last few months we’ve spoken at conferences and held meetings in France, Switzerland, Germany and the Netherlands.

I and my colleagues Brendan and Delphine were very pleased to attend the ILO Global Business Disability Network (GBDN) conference in Geneva last month where I presented our Framework and continued to build our collaboration with the ILO. We really enjoy our partnership with the GBDN and encourage our members to work with them, especially by using their global presence to support the establishment of national business and disability networks in the countries where they are present. We were really pleased to see the Bangladesh network doing well, a new China network just launched and a network in India due to launch in 2019. With that in mind, we were also delighted to host a delegation from the Ministries of Inclusion, Education and Human Rights in Brazil at our London office.

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The conversation around disability is shifting to cities all over the world

I was also lucky enough to join our member CAFE – the Centre for Access to Football in Europe – in Bilbao a couple of weeks ago to speak at their triennial conference at the San Mames stadium. It was a fabulous event in a stunning city and a privilege to talk to such a diverse audience about how the beautiful game can make a real difference to disability employment.

Fittingly, the most recent meeting of our Global Taskforce was on Friday (30 November) hosted by our Founder Leader Barclays at which we discussed strategic approaches to improving disability inclusion globally and how to communicate effectively with a global internal and external audience. Central to this is our partnership with and support to the #Valuable campaign which is seeking to get disability on the agenda of global boards worldwide and we were delighted when Unilever CEO Paul Polman announced our collaboration on stage at One Young World in October.

So, as we celebrate IDPD today with a whole host of events across the world, let’s hope that this is just the start of really shifting the dial on the inclusion of disabled people worldwide.

For more information on Business Disability Forum’s Global Taskforce and the Global Business Disability Framework, visit: https://businessdisabilityforum.org.uk/membership/global-taskforce.

12 tips for great customer service – and why welcoming disabled customers means welcoming everyone

Regent Street

By Bela Gor, Business Disability Forum

Purple Tuesday is a reminder of the significance of the Purple Pound and that disabled customers deserve not just to be able to get in to a shop, store or website but really great customer service as well.

The spending power of disabled people in the UK is around £249 billion per year and likely to increase as we live longer. This means that quite apart from being the right thing to do as an ethical retailer, it makes good business sense to design premises and websites that are both accessible and usable and to train customer facing colleagues on how to provide excellent customer service to disabled people. If you can do this then you will be providing the best shopping experience for everyone, regardless of disability.

Receiving good customer service is important to everyone, but it can be particularly important to disabled customers and clients who may have very specific needs and be concerned about how these will be met by your organisation. When surveyed about access, 72 per cent of disabled people said that were more likely to visit somewhere new if they were welcomed by staff or the venue appeared to care about access.

What makes for great customer service?

  1. Know your customer
  2. Obvious really but disabled customers should be treated with the same courtesy and respect as anyone else.
  3. Be aware of your legal obligations – although if you are committed to providing the best possible customer service, you will more than meet the requirements of the law.
  4. Nevertheless, ensure that disabled customers can access your service in the same way or as close as possible to the same way as customers without a disability.
  5. If this is not possible, you must offer a reasonable alternative. This may mean doing things differently and providing the service in a different way. The level of service should not change, however. This is an opportunity to think flexibly and creatively about how to provide great service while meeting the needs of your disabled customers.
  6. Make sure signage is clear and direct.
  7. Grant access to assistance dogs. Assistance dogs provide vital support to a wide range of disabled people and people with long-term conditions.
  8. Ensure that customer service and sales assistants know the building. There is no point in making your premises as accessible as possible if customers aren’t told about lifts, accessible toilets, ramps, and hearing loops. Schedule regular checks to ensure these facilities are working and make sure you inform disabled customers and offer alternatives. You can’t help things breaking but you can and should make contingency plans for when they do. Remember to tell your customers about the alternative ways in which you can provide the service to them. It shouldn’t need saying, but telling disabled customers to come back another day when things are fixed is not an acceptable alternative!
  9. Be aware of emergency evacuation procedures and how they affect people with disabilities. Be ready to explain procedures to people if needed.
  10. Always be on the lookout for people who may need extra assistance and offer help regardless of whether or not you think the person has a disability. Most disabilities after all are not visible.
  11. Some people may need extra time paying for goods or completing a form. Always be patient and never rush the customer, even if other customers are waiting.
  12. Have local public transport information available including numbers of accessible taxis.

Disabled customers are more likely to return if they receive good customer service. Providing such service gives out a positive message to everyone about how much you value all your customers. Good customer service goes beyond days like Purple Tuesday. This is an opportunity for retailers to get it right and to keep getting it right every day of the year for all their customers.

Business Disability Forum film festival 2018: the winners!

By Ebunola Adenipekun

We were wowed by the level of entries at this year’s Business Disability Forum film festival, hosted at KPMG offices in Canary Wharf.

Entrants submitted their films to win a work placement with a film production company.

Sponsored by Barclays, the film Festival was the result of the 7 day film challenge to university students and graduates.

The challenge called on students from all over the UK to create a film that embodied the brief.

A picture of a director's chair

We released the official question via email on Tuesday 27 March with 7 days to create the film and submit by Tuesday 3 April 2018. The question was:

‘What does going places mean for you?’

In the end, we chose five pieces of work from students and graduates as well as topical films from Barclays and KPMG, with disability-related perspectives, seeking to challenge assumptions and attitudes and open eyes to the reality of living with a disability.

Winners at Business Disability Forum Film Festival 2018

The winner was Diversity against Adversity from Manchester Film School with their film ‘Kenny Rei and the Spicy Ladies’, made by Miguel Ramos and Bettina Toth.

This humorous and thought-provoking story was about a man with ADHD and his allies in the workplace.

Runner up was Wolf Pack from the University of Wolverhampton with their film ‘Barrier’, about a deaf man who against ‘barriers’ goes on a job interview. They were last year winners Samuel Ash and William Horsefield.

Third place was Edgar Scukins from the Manchester School of Art with his film ‘Mike’, about the protagonist who has cerebral palsy.

We also awarded highly commended prizes to Luke Trower for ‘Going Forward’:

as well as John Ford, Zoe Norgrove and Ritesh Vara for ‘Stick With It’:

The entries were judged by leaders from the world of TV, film and disability: Oliver Kent, Head of Continuing Drama Series, BBC, Ioanna Karavela, Producer, 90 Seconds, Noeleen Cowley, Partner, Banking Operations and Customers, KPMG, Helen Cooke, Founder and CEO, MyPlus and Tara Jelley, Barclays UK Head of Technology Transformation & Accessibility Sponsor.

Prizes awarded at the film festival

Prizes awarded at the film festival

Diversity against diversity, the team who created ‘Kenny Rei and the Spicy Ladies’ won a full day’s work placement/training session with video production company 90 Seconds, with personal insight into how to succeed in the media industry, as well as profile creation on their job platform. Other prizes included: work experience with film production company 1stAveMachine, An Amazon Echo (donated by Enterprise-Rent-A-Car), A Google chromecast (donated by Texthelp), A £300 Amazon voucher (donated by Lexxic) and An Xbox One S (donated by Microsoft).

Barclays also showed their film:

The film festival proved to be a great opportunity to network too as the prize winners had conversations with the various Members and Partners at Business Disability Forum, as well as the judges.

Camera prop at Business Disability Forum Film Festival 2018

Camera prop at Business Disability Forum Film Festival 2018

A big thank you to everyone who came along and we look forward to seeing you next year!

Click on this link to find out more details about our upcoming events

Our film festival is nearly here!

By Ebunola Adenipekun

We’re looking forward to hosting our Partners, Members, guests and filmmaking superstars at Business Disability Forum’s Film Festival 2018, supported by Barclays.

We set out a 7 day film challenge earlier this year, themed around “going places”, in terms of travel, career progression and accessibility. The selected finalists of the challenge will show their films at the Film Festival at KPMG on Wednesday 20 June, 2018.

This event will showcase how the next generation of disabled talent perceive and overcome challenges at work, on holiday, and in other areas of life. The winner will be announced on the day.

We took some time out to speak to the finalists to find out what inspired them enter the festival:

Kenny Rei and the Spicy Ladies in a meeting

Kenny Rei and the Spicy Ladies

‘Kenny Rei and the Spicy Ladies’
Group name: Diversity vs Adversity
University: Manchester Metropolitan University
Course: BA (Hons) Film and TV Production

Bettina Tóth

Please can you tell us a bit about yourself?
My name is Tina Toth and I am the writer and director of ‘Kenny Rei and Spicy Ladies’. I am a second year student at The Manchester Film School and I’d like to work in Film and TV dramas once I finish my studies. I have a really artistic approach to filmmaking; I also do oil paintings and graphic design as well. I am 27 years old and although I live in Manchester, I am originally from Hungary. I am a fan of cinema, arts, literature and video games. When my studies allow it, I like to travel and broaden my knowledge with the culture of foreign countries.

What made you decide to enter the film challenge?
I quite liked the idea of making a film in a relatively short time, and I wanted to try if we can manage to complete everything by the deadline. I was also hoping to get my work seen by the jury and make an impression. Another reason was that we were allowed to experiment with the topic and the way we’d like to express our thoughts about disability.

What was your inspiration behind the film?
Our film depicts life with ADHD and I personally know and have worked with young people who were diagnosed with hyperactivity. I wanted to show that even though they have difficulties with certain tasks, they are able to perform and even outperform their colleagues. I find people with ADHD incredibly creative, humorous, and inspiring. We wanted to film something that shows what’s going on inside their heads, something that is uplifting but thought-provoking, too, at the same time.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
The aim of our film was to show that disability shouldn’t be barrier having success in your workplace or moving up on the career ladder. I think it all depends on the attitude of employers and other employees to make a more comfortable and welcoming workplace for people with either mental or physical disability. We are studying to be filmmakers, and we were taught to be able to bring together all kinds of personalities and talents, and then make something great together. Every workplace should have the same mentality; appreciate the diversity of their employees, use it to their advantage, and then make something great in the end of the day.
Miguel Ramos

Please can you tell us a bit about yourself?
Spanish born and raised, I moved to the UK in 2013. I worked full-time in a restaurant for more than 2 years, until I decided to stop and go back to education – to pursue my dream job! In 2015, I joined the Manchester Film School and now I’m about to graduate from university.

What made you decide to enter the film challenge?
I am always looking for new exciting opportunities to develop my working skills. When I read the basis of the contest and saw that there was a Film Festival in London at the end of the road and so many Industry Professionals, I knew immediately I had to give it a go. Plus, the social theme was another big incentive. My mother has Polio and I’ve always been very sensitized with the difficulties she has to face in her daily routines.

What was your inspiration behind the film?
At the beginning, I wanted to talk about Autism. However, after doing some research we realised it was quite a sensitive matter which would require more pre-production in order to do things right. Tina, our talented Director, came up with the idea of following the daily life at work of a fictional character who has ADHD – giving it a fresh positive look, yet adding the uplifting message promoting diversity in our society.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
Since English is not my mother language, the biggest challenge I had to face happened in 2013 when I moved to the UK – getting used to a new culture and new ways to express my emotions was really hard at some point. However, with time, emotional intelligence and my determination to move forward, I achieved a good balance in my life – and I’ve even finished a university course thanks to the skills I acquired since I moved to England.

 

Mike in a mobility scooter

Mike

‘Mike’
Group name: Edgar Scukins
University: Manchester Metropolitan University
Course: Filmmaking

Edgar Scukins

Please can you tell us a bit about yourself?
My name is Edgar Scukins. I am from Latvia, but I live, study and work in Manchester.

What made you decide to enter the film challenge?
Yes, one of the main reasons was to share Mike’s story. I am helping him out with mobility scooter repairs. I have known him for over a year. And since the first day I met him, I thought that it would be useful to show people how many things one can achieve, even when diagnosed with cerebral palsy.

What was your inspiration behind the film?
Mike inspires me every day. He is always smiling and I have never seen him sad.  When I am struggling with something and begin to complain, I feel slightly ashamed, because I remember Mike immediately.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
I think that the biggest challenge for Mike when he is going places is when something goes wrong with his mobility scooter and he needs to ask for help from people that are passing by. It has happened with him many times. I think that it is still a problem, but since technology is advancing fast, mobility scooters will be made more reliable.

 

Barrier in human form covered in black

Barrier

‘Barrier’
Group name: Wolf Pack
University: University of Wolverhampton
Course: Film & TV Production/Video and Film Production

William Horsefield

Please can you tell us a bit about yourself?
I first began filmmaking at 12 years old making short films on my mobile phone. I found my passion in filmmaking and studied online about making Visual effects. I spent 6 years mastering VFX and gained lot of experience as I had made over 170 short films before I enrolled into Creative Media Production Extended Diploma Level 3 in York College. I submitted my short films to films festivals and won many awards. In 2014, I submitted a pitch idea to the film competition, Dream To Screen and my idea, ‘Welcome to the Deaf World’ was selecting by the actress Helen Mirren as well as film and TV industry experts. I am veteran of 48/72 hours film challenge as I won most of these competitions that I entered before I enrolled into the Video and Film Production from the University of Wolverhampton.

What made you decide to enter the film challenge?
I love entering the many film competitions as I can but this competition is a bit different and It gave me a chance to make a short film about deaf or other disability awareness in workplace or business. I attended this competition on last year, I noticed that some people in the audience were business owners so I wanted to use my short film to show them that it was not that difficult to work with deaf people.

What was your inspiration behind the film?
My inspiration was coming from some images from google show the art of depression monsters who follow humans and some of deaf people’s experience in working inspired me as well.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
I think meeting with new people who have no deaf awareness is my biggest challenge because when my BSL interpreter is ill, arrives late or doesn’t show this can cause more awkwardness between me and new people. This make it difficult to work together or communicate so, I always pick writing as communication method to talk them but it is very slow and sometimes some people’s handwriting is hard for me to read.

Samuel Ash 

Please can you tell us a bit about yourself?
I am currently studying Film & TV Production at the University of Wolverhampton to become a director or a producer. I have a passion for filmmaking and photography, when I grew up enjoying watching films and taking photos, it merged into filmmaking. Adding to my geekiness, I also really enjoy sci-fiction films!

What made you decide to enter the film challenge?
This festival gives an opportunity for us, students and with disabilities to be involved and encouraged us to create a film about our experience and how our film can be assisted to improve access and awareness of Deaf people. It is fun to be part of the relatable challenge with fellow filmmakers!

What was your inspiration behind the film?
The festival gave us the opportunity to create a film that relate our own experience and how we can show the solution to break the barriers deaf people face in their everyday lives. The film is about the barrier, and how it affects Deaf people to get employment. We wanted to create a positive attitude by adding humour.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
The barrier is always communication. It frustrates me when I am not able to communicate to collaborate with hearing peers smoothly which shutter my career process and opportunity to contribute.

I have to overcome this by pushing myself to approach a hearing person and communicate them through gesturing. If it failed, it is OK and I have to figure out another way to communicate them which can be writing down or any communication tool that it may work with this person. Confidence is vital.

I think of the quote: “Communication is the key to personal and career success” Paul J. Meyer.


We’d like to thank all the entrants for taking part and a special thanks to our finalists and our sponsors Barclays.

We look forward to sharing the films!

If you’d like to attend, you can find the details for the festival here.

Does ‘Blue Monday’ increase mental health and wellbeing awareness?

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The third Monday of January is coined Blue Monday: ‘the most depressing day of the year’. And sure enough, this time of year often provokes thought around mental health and wellbeing.

However, as our Senior Disability Consultant Christopher Watkins has pointed out in a previous post, Blue Monday has no real connection with disability, In fact, it’s just the day on which is it easiest to sell you a summer holiday.

Created by Porter Novelli on behalf of Sky Travel about ten years ago, the idea of ‘Blue Monday’ claims to be based on a formula  including metrics including ‘travel time’, ‘delays’, ‘time spent packing’, and a number of other factors without defined units of measurement . By 2009 the formula had been reviewed to consider slightly more reasonable factors like ‘weather’, ‘debt’ and ‘time since failing new year’s resolutions’, again without any defined units of measurements but reassuringly (or miraculously) coming up with exactly the same day.

However, with recent research (from October 2016) indicating that 77 per cent of employees have experienced a mental health problem—and 62 per cent believing this was because of work[1], it is clear that poor wellbeing is not confined to ‘Blue Monday.’

A more difficult question is how to promote, or improve, wellbeing in the workplace. Indeed workplace wellbeing was subject of public debate between Christopher Watkins and fellow Senior Disability Consultant Angela Matthews at a recent event.

In many ways the dilemmas around workplace wellbeing promotional schemes mirror those of Blue Monday: whether it is valuable in promoting inclusion, or counterproductive because it promotes overly general ideas of what is meant by ‘well’ or ‘unwell’.

The solution for wellbeing schemes was found to be ensuring that they took individual employee needs into account, providing adjustments as employers would with a job – a tailored solution rather than a general one.

Similarly the best way to approach Blue Monday as an organisation might be to use the general subject of wellness and happiness to initiate and then widen the conversation about mental health, wellbeing and disability.

Although Blue Monday has no real link to disability, it can be used to start the conversation about it.

Needless to say  it needs to go beyond ‘the most depressing day of the year’. Businesses should keep mental health and disability as part of their conversations about well being all year round. This is why we encourage our Member and Partner organisations to keep in touch and make use of our Advice service and consultancy, your relationship with us can make a huge difference to the well being of your staff.

If  you are looking for guidance around mental health in the workplace take a look at our line manager guide Mental health at work.

[1] Business in the Community, ‘Mental Health at Work Report 2016’, p.3 (http://wellbeing.bitc.org.uk/system/files/research/bitcmental_health_at_work_exec_summary.pdf, retrieved 19 December 2016)