Disability-Smart Awards: Why it matters.

By Ebunola Adenipekun

Business Disability Forum believes inclusive and accessible customer service should be standard practice and that every workplace should be a great place to work. The Disability-Smart Awards aims to showcase and celebrate the most innovative and inclusive practice among employers and service providers. 

Mark Lomas, Head of Equality, Diversity & Inclusion, HS2 (below), who was one of the judges from the Awards last year, and will be rejoining the judging panel this year, said: 

“Being a judge on the Disability-Smart Awards panel is a great way to learn. Some of the submissions were absolutely brilliant – and I can be really difficult to impress! I really enjoyed it! And one of the things is to understand some of the innovative work that goes on and the impact that it makes.

“It’s encouraging to see so many organisations try and get better at becoming disability-smart. It’s great to see the breadth, the innovation, creativity and impact for customers, employees – and the public in general. It shows the impact you make when you do something a bit different.

Mark Lomas

Mark Lomas

“What companies can learn from these submissions is the impact it makes on different levels: for individuals, teams and across organisations as a whole.

“Why is it important to be a disability-smart organisation? Who wouldn’t welcome more creativity? A different way of thinking? To innovate? Yet, no-one means to go into a boardroom and exclude 20% of the population that could do that, so the work that people are doing here helps inclusion happen.

“I hope you’re inspired to submit an award!” 

Entries for all categories are open until Thursday 20 September 2018, so there’s plenty of time to get a submission together for one of our seven award categories:

1. Senior disability champion of the year
2. Inclusive service provider of the year 
3. Positive cultural change of the year
4. Workplace adjustment innovation of the year
5. Influential business of the year
6. Technology initiative of the year

7. Disabled People’s Choice Award for the most inclusive service provider, employer or experience’ 

Disabled People's Choice Award logo - purple and white

Disabled People’s Choice Award

We want to hear from you! Have you received great customer service? Don’t forget to tell us what organisation deserves an award in your opinion! Vote today!

Winners will be announced at the Disability-Smart Awards Ceremony in November 2018 (date and venue tbc).

Judges for all of these entries include leading experts in the area of disability, representatives from Business Disability Forum’s Member and Partner organisations and disabled opinion leaders.

Send us your entry today!

Business Disability Forum film festival 2018: the winners!

By Ebunola Adenipekun

We were wowed by the level of entries at this year’s Business Disability Forum film festival, hosted at KPMG offices in Canary Wharf.

Entrants submitted their films to win a work placement with a film production company.

Sponsored by Barclays, the film Festival was the result of the 7 day film challenge to university students and graduates.

The challenge called on students from all over the UK to create a film that embodied the brief.

A picture of a director's chair

We released the official question via email on Tuesday 27 March with 7 days to create the film and submit by Tuesday 3 April 2018. The question was:

‘What does going places mean for you?’

In the end, we chose five pieces of work from students and graduates as well as topical films from Barclays and KPMG, with disability-related perspectives, seeking to challenge assumptions and attitudes and open eyes to the reality of living with a disability.

Winners at Business Disability Forum Film Festival 2018

The winner was Diversity against Adversity from Manchester Film School with their film ‘Kenny Rei and the Spicy Ladies’, made by Miguel Ramos and Bettina Toth.

This humorous and thought-provoking story was about a man with ADHD and his allies in the workplace.

Runner up was Wolf Pack from the University of Wolverhampton with their film ‘Barrier’, about a deaf man who against ‘barriers’ goes on a job interview. They were last year winners Samuel Ash and William Horsefield.

Third place was Edgar Scukins from the Manchester School of Art with his film ‘Mike’, about the protagonist who has cerebral palsy.

We also awarded highly commended prizes to Luke Trower for ‘Going Forward’:

as well as John Ford, Zoe Norgrove and Ritesh Vara for ‘Stick With It’:

The entries were judged by leaders from the world of TV, film and disability: Oliver Kent, Head of Continuing Drama Series, BBC, Ioanna Karavela, Producer, 90 Seconds, Noeleen Cowley, Partner, Banking Operations and Customers, KPMG, Helen Cooke, Founder and CEO, MyPlus and Tara Jelley, Barclays UK Head of Technology Transformation & Accessibility Sponsor.

Prizes awarded at the film festival

Prizes awarded at the film festival

Diversity against diversity, the team who created ‘Kenny Rei and the Spicy Ladies’ won a full day’s work placement/training session with video production company 90 Seconds, with personal insight into how to succeed in the media industry, as well as profile creation on their job platform. Other prizes included: work experience with film production company 1stAveMachine, An Amazon Echo (donated by Enterprise-Rent-A-Car), A Google chromecast (donated by Texthelp), A £300 Amazon voucher (donated by Lexxic) and An Xbox One S (donated by Microsoft).

Barclays also showed their film:

The film festival proved to be a great opportunity to network too as the prize winners had conversations with the various Members and Partners at Business Disability Forum, as well as the judges.

Camera prop at Business Disability Forum Film Festival 2018

Camera prop at Business Disability Forum Film Festival 2018

A big thank you to everyone who came along and we look forward to seeing you next year!

Click on this link to find out more details about our upcoming events

Our film festival is nearly here!

By Ebunola Adenipekun

We’re looking forward to hosting our Partners, Members, guests and filmmaking superstars at Business Disability Forum’s Film Festival 2018, supported by Barclays.

We set out a 7 day film challenge earlier this year, themed around “going places”, in terms of travel, career progression and accessibility. The selected finalists of the challenge will show their films at the Film Festival at KPMG on Wednesday 20 June, 2018.

This event will showcase how the next generation of disabled talent perceive and overcome challenges at work, on holiday, and in other areas of life. The winner will be announced on the day.

We took some time out to speak to the finalists to find out what inspired them enter the festival:

Kenny Rei and the Spicy Ladies in a meeting

Kenny Rei and the Spicy Ladies

‘Kenny Rei and the Spicy Ladies’
Group name: Diversity vs Adversity
University: Manchester Metropolitan University
Course: BA (Hons) Film and TV Production

Bettina Tóth

Please can you tell us a bit about yourself?
My name is Tina Toth and I am the writer and director of ‘Kenny Rei and Spicy Ladies’. I am a second year student at The Manchester Film School and I’d like to work in Film and TV dramas once I finish my studies. I have a really artistic approach to filmmaking; I also do oil paintings and graphic design as well. I am 27 years old and although I live in Manchester, I am originally from Hungary. I am a fan of cinema, arts, literature and video games. When my studies allow it, I like to travel and broaden my knowledge with the culture of foreign countries.

What made you decide to enter the film challenge?
I quite liked the idea of making a film in a relatively short time, and I wanted to try if we can manage to complete everything by the deadline. I was also hoping to get my work seen by the jury and make an impression. Another reason was that we were allowed to experiment with the topic and the way we’d like to express our thoughts about disability.

What was your inspiration behind the film?
Our film depicts life with ADHD and I personally know and have worked with young people who were diagnosed with hyperactivity. I wanted to show that even though they have difficulties with certain tasks, they are able to perform and even outperform their colleagues. I find people with ADHD incredibly creative, humorous, and inspiring. We wanted to film something that shows what’s going on inside their heads, something that is uplifting but thought-provoking, too, at the same time.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
The aim of our film was to show that disability shouldn’t be barrier having success in your workplace or moving up on the career ladder. I think it all depends on the attitude of employers and other employees to make a more comfortable and welcoming workplace for people with either mental or physical disability. We are studying to be filmmakers, and we were taught to be able to bring together all kinds of personalities and talents, and then make something great together. Every workplace should have the same mentality; appreciate the diversity of their employees, use it to their advantage, and then make something great in the end of the day.
Miguel Ramos

Please can you tell us a bit about yourself?
Spanish born and raised, I moved to the UK in 2013. I worked full-time in a restaurant for more than 2 years, until I decided to stop and go back to education – to pursue my dream job! In 2015, I joined the Manchester Film School and now I’m about to graduate from university.

What made you decide to enter the film challenge?
I am always looking for new exciting opportunities to develop my working skills. When I read the basis of the contest and saw that there was a Film Festival in London at the end of the road and so many Industry Professionals, I knew immediately I had to give it a go. Plus, the social theme was another big incentive. My mother has Polio and I’ve always been very sensitized with the difficulties she has to face in her daily routines.

What was your inspiration behind the film?
At the beginning, I wanted to talk about Autism. However, after doing some research we realised it was quite a sensitive matter which would require more pre-production in order to do things right. Tina, our talented Director, came up with the idea of following the daily life at work of a fictional character who has ADHD – giving it a fresh positive look, yet adding the uplifting message promoting diversity in our society.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
Since English is not my mother language, the biggest challenge I had to face happened in 2013 when I moved to the UK – getting used to a new culture and new ways to express my emotions was really hard at some point. However, with time, emotional intelligence and my determination to move forward, I achieved a good balance in my life – and I’ve even finished a university course thanks to the skills I acquired since I moved to England.

 

Mike in a mobility scooter

Mike

‘Mike’
Group name: Edgar Scukins
University: Manchester Metropolitan University
Course: Filmmaking

Edgar Scukins

Please can you tell us a bit about yourself?
My name is Edgar Scukins. I am from Latvia, but I live, study and work in Manchester.

What made you decide to enter the film challenge?
Yes, one of the main reasons was to share Mike’s story. I am helping him out with mobility scooter repairs. I have known him for over a year. And since the first day I met him, I thought that it would be useful to show people how many things one can achieve, even when diagnosed with cerebral palsy.

What was your inspiration behind the film?
Mike inspires me every day. He is always smiling and I have never seen him sad.  When I am struggling with something and begin to complain, I feel slightly ashamed, because I remember Mike immediately.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
I think that the biggest challenge for Mike when he is going places is when something goes wrong with his mobility scooter and he needs to ask for help from people that are passing by. It has happened with him many times. I think that it is still a problem, but since technology is advancing fast, mobility scooters will be made more reliable.

 

Barrier in human form covered in black

Barrier

‘Barrier’
Group name: Wolf Pack
University: University of Wolverhampton
Course: Film & TV Production/Video and Film Production

William Horsefield

Please can you tell us a bit about yourself?
I first began filmmaking at 12 years old making short films on my mobile phone. I found my passion in filmmaking and studied online about making Visual effects. I spent 6 years mastering VFX and gained lot of experience as I had made over 170 short films before I enrolled into Creative Media Production Extended Diploma Level 3 in York College. I submitted my short films to films festivals and won many awards. In 2014, I submitted a pitch idea to the film competition, Dream To Screen and my idea, ‘Welcome to the Deaf World’ was selecting by the actress Helen Mirren as well as film and TV industry experts. I am veteran of 48/72 hours film challenge as I won most of these competitions that I entered before I enrolled into the Video and Film Production from the University of Wolverhampton.

What made you decide to enter the film challenge?
I love entering the many film competitions as I can but this competition is a bit different and It gave me a chance to make a short film about deaf or other disability awareness in workplace or business. I attended this competition on last year, I noticed that some people in the audience were business owners so I wanted to use my short film to show them that it was not that difficult to work with deaf people.

What was your inspiration behind the film?
My inspiration was coming from some images from google show the art of depression monsters who follow humans and some of deaf people’s experience in working inspired me as well.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
I think meeting with new people who have no deaf awareness is my biggest challenge because when my BSL interpreter is ill, arrives late or doesn’t show this can cause more awkwardness between me and new people. This make it difficult to work together or communicate so, I always pick writing as communication method to talk them but it is very slow and sometimes some people’s handwriting is hard for me to read.

Samuel Ash 

Please can you tell us a bit about yourself?
I am currently studying Film & TV Production at the University of Wolverhampton to become a director or a producer. I have a passion for filmmaking and photography, when I grew up enjoying watching films and taking photos, it merged into filmmaking. Adding to my geekiness, I also really enjoy sci-fiction films!

What made you decide to enter the film challenge?
This festival gives an opportunity for us, students and with disabilities to be involved and encouraged us to create a film about our experience and how our film can be assisted to improve access and awareness of Deaf people. It is fun to be part of the relatable challenge with fellow filmmakers!

What was your inspiration behind the film?
The festival gave us the opportunity to create a film that relate our own experience and how we can show the solution to break the barriers deaf people face in their everyday lives. The film is about the barrier, and how it affects Deaf people to get employment. We wanted to create a positive attitude by adding humour.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
The barrier is always communication. It frustrates me when I am not able to communicate to collaborate with hearing peers smoothly which shutter my career process and opportunity to contribute.

I have to overcome this by pushing myself to approach a hearing person and communicate them through gesturing. If it failed, it is OK and I have to figure out another way to communicate them which can be writing down or any communication tool that it may work with this person. Confidence is vital.

I think of the quote: “Communication is the key to personal and career success” Paul J. Meyer.


We’d like to thank all the entrants for taking part and a special thanks to our finalists and our sponsors Barclays.

We look forward to sharing the films!

If you’d like to attend, you can find the details for the festival here.

Looking beyond labels: A round-up

By Ebunola Adenipekun

“Something like 96% of disabilities are not physical and yet there is little understanding of what a non‑visible disability is and how to support someone who has one.”

This was one of the thought-provoking points raised by our CEO Diane Lightfoot at Looking Beyond Labels, an event that was created to help people understand and support those with disabilities which are not visible.

 

CEO Diane Lightfoot (right) with delegates. Photography by Paul Demuth, Demuth Photography

CEO Diane Lightfoot (right) with delegates. Photography by Paul Demuth, Demuth Photography

In recent years, progress has been made with regards to a change in attitudes towards mental health conditions in and out of the workplace, but there is still much work to be done.

The event, in May, was hosted at Deloitte, New Street Square, London and sponsored by Matchware  and chaired by Bela Gor, Head of Legal and Campaigns at Business Disability Forum.

Bela Gor, Head of Campaigns, Resources & Legal at Business Disability Forum

Bela Gor, Head of Campaigns, Resources & Legal at Business Disability Forum

Topics ranged from mental health to inclusiveness of a broad range of non-visible disabilities.

One of the panelists, Angela Matthews, Advice Service & Policy Manager at Business Disability Forum tackled the question of what being inclusive meant when sharing a non-visible disability:For me I think being inclusive gives people a choice. I think it is quite easy to assume that being inclusive means everyone talking about their condition… what inclusion is really about is make sure that someone who don’t want to talk about their condition can remain not talking about it and get adjustments and support at the same time.”

Daniel Wiles, keynote speaker for the day

Daniel Wiles, keynote speaker for the day

Daniel Wiles, keynote speaker for the day, shared his story on his diagnosis of dyslexia as a working adult, stating: “Following [my diagnosis], I had some coaching to help me in my role and that was absolutely fantastic, it really helped my confidence and I introduced strategies of how to organise my thoughts and my work, my thoughts and my work.

“I changed what I wrote, using lots of bullet points. Mind maps to get out my ideas and opinions. I used the ‘read and write’ software and other products available to help check my written work.

“It was a natural progression into a learning and development role where I spend my time now talking to people about disability.”

Conversations about mental health

One of the most powerful points of the day was from Jules Lockett from London Ambulance who said: “Those patients that ring 999 for help, they get the best care. There has been a real cultural change for us to accept that mental health is what we have all experienced. We just don’t like to say those words, ‘mental health…’

Jules Lockett from London Ambulance

Jules Lockett from London Ambulance

“Now [the term] is very common place, [before] people were sort of quite derogatory of people with mental health, ‘oh I have another one of those people on the phone’ and then they would talk about it in the rest and relaxation area. Now we have staff to challenge that and say ‘if you don’t understand that problem then find out before you comment on it’.

“There has been a real shift change for us.  But it is about saying to staff, that it is OK to not be OK, and we have, we follow the “are you OK?” campaign, which was initiated in Australia, I changed it into You Matter, for me our staff matter.  Sometimes we don’t say that, we can’t go up to somebody and sort of say to them, you know you really do matter, without them saying OK what do you want.  I’m not coming in for another shift.  But it is trying to say to people we genuinely care, we are a public organisation, we don’t have a lot of money to hold well‑being events.  If anyone has followed me or followed some of the Time to Change information, I managed to get Prince Harry, he wrote to me and asked to see what I was doing, and I ranged a whole day on £38.64, so if the NHS want to know how to save money, then I’m the recruit.  So, it is really not about thousands of pounds, it is about people’s time, staff want to know they feel valued.  Staff, especially when they are in a public organisation just want to know that people value what they are doing, and it is appreciated sometimes.  That had a positive impact on their mental health.”

CEO Diane Lightfoot. Photography by Paul Demuth, Demuth Photography

CEO Diane Lightfoot.

Diane talked about how important it was to make it easier to have conversations about mental health: “…there is undoubtedly many people in this room here today who have a mental health condition or other disability or protected characteristic in this room alone, and I count myself among them.

“How can we change the narrative? It is partly about language, we need to move away, not only from the subconscious language of them and us, I hope it is subconscious, also from the language we often hear about having to declare or disclose disability.

“I often say you would declare or disclose a criminal record or points on your driving license or you are smuggling contraband or spending too much on your tax repurposes, it is immediately a negative perception, it is important to use language that people feel comfortable in telling you they have a disability and asking for the support they need.”

“The other things that occur to me were we see very often that managers are less confident around making adjustments around neurodiversity and mental health conditions than they are with physical disabilities.  I think for physical disability the confident people were only about 54% so, the bar isn’t very high, there is a long way to go.  Around adjustments we get asked a lot about passports and we are starting to see organisations looking not just at passports within their own organisation, but also where organisations, employees are working on clients premises, making sure they can get that support.”

A picture of a group of people

Networking at the event

The event was followed by networking with ran well into a few hours as people keenly talked about how they can put practices in place, the work of Business Disability Forum continues, without labels.

For upcoming events, visit here.

Why every employer should see the films at the Technology Taskforce Film Festival

bdf-film-festival-event-carousel

By Jeff A. King, Assistant Vice President, European IT, Enterprise Rent-A-Car

We’ve teamed up with the Business Disability Forum’s Technology Taskforce for a unique event. It’s a Film Festival that provides a look at the world through the eyes of young disabled students preparing to go for their first jobs.

It goes without saying that workplaces need to understand each new generation of graduates. After all they are the people who will ultimately shape the organisation and ensure it meets the future with fresh ideas and remains relevant. More immediately, this is about getting the best out of every employee in the organisation and utilising the most diverse possible pool of talent.

Therefore it is a given that workplaces need to understand disabled employees and candidates, for the same reason. It’s the right thing to do and means your business is fair and open, but, more importantly, it also means that every employee has the chance to succeed and achieve their full potential in an environment where they are valued and respected.

Judging films for this year’s Film Festival has been particularly interesting because this new generation of disabled talent has grown up or come of age with hard-fought legislation such as the DDA and Equality Act already in place.

This means they will bring a formidable range of new ideas and approaches to the workplace, but also that they will expect and want new things from their employer. This shouldn’t be a source of concern for recruiters – it should be treated as a real opportunity to develop the way we work and problem-solve.

So it’s just down to us as organisations to rise to the challenge.

Some of the most inspiring aspects of the Film Festival entries were the ways they showed how understanding and adjustments, whether this was by entire organisations or just by individuals working together, can break down any barrier.

We specifically wanted to see the entrants weave in the theme of technology and another great thing to see was how technology has enabled not only disabled people, but entire workforces to operate in a more accessible way.

Seeing the work of these talented young filmmakers, I am reminded of how successful this approach was in one of our interns, who shared her story on our website.

Mollie recently started with us as a Management Trainee Intern at our Midlands group and her experience shows how simple adjustments to the work environment can enable a talented candidate to shine. She immediately felt able to share the fact that she had dyslexia when she came to work for Enterprise Rent-A-Car, and was also secure in the knowledge that she would receive any necessary adjustments in a timely manner.

This meant that a talented new trainee was able to take on every aspect of her new job to the best of her ability, and that there were no barriers when it came to hiring new talent.

758500bf-8d25-49ab-ae05-1ef6f601618bSuccesses like this are among the many reasons why I would like to encourage as many businesses as possible to see these films. Hearing what can help break down barriers for disabled people – be that technology, collaboration or adjustments – in their own words, is something all businesses should do.

We’ll be screening our own film at the Film Festival, ‘Blind Hike’, which I feel sums up what we are hoping to achieve in terms of breaking down barriers: it’s about no experience or achievement being off limits and realising the potential that everyone has.

Event round-up: Technology Taskforce Film Festival

By Dean Haynes

Monday December 7 saw the fourth annual Technology Taskforce event take place, generously hosted by KPMG at their Canary Wharf offices. This time, forgoing our tried and tested quiz show format, we decided to hold a film festival with a difference, and not forgetting the popcorn! The delegates were each issued with wireless two-channel headsets, which would allow them to hear the films’ original soundtrack, or with added audio description.

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The space at KPMG was transformed into a silent cinema, where attendees had the chance to see a range of films on disability-related perspectives. From short films by disabled filmmakers about their experiences, to thought-provoking videos produced by members of the Taskforce, the evening aimed to challenge assumptions and attitudes, and open eyes to the reality of living with a disability.

The evening got underway with an introduction from Taskforce manager Lucy Ruck, before she handed over to Walter Scott, the Assistant Head of Communications at the Ministry of Defence, who introduced the first film of the evening “My War With Words”. This profiled a number of military staff and their experiences working with a stammer, a non-visible disability that rarely gets the coverage it warrants.

Our next film came from American filmmaker Jenna Kanell, who gave us a video intro to her film “Bumblebees”, about her disabled brother Vance, who compares himself to a bumblebee in that according to the laws of physics it shouldn’t be able to fly. Leena Haque from the BBC was next on stage, describing her own neurodiversity and introducing her film “A Day In The Life”, which used a video game-like point-of-view to show how someone with neurodiversity tackles their day-to-day work life.

Next, our most intriguing film of the evening came from Gallaudet University in Washington DC, with a statement from Dr. Dirksen Bauman. The film revolves around the students and staff at the university, which caters for the deaf and hearing-impaired and itself is totally silent, which did cause some confusion for some, but made full use of the audio description channel!

The fifth and sixth films came from disability charity Scope, covering the fight for disabled rights with the introduction of the Disability Discrimination Act in 1995, and how it has impacted the lives of disabled people and the continuing struggle for equality some 20 years on (including a star turn from our very own Lucy Ruck).

Our final film of the night came from Hilary Lister, a quadriplegic record-breaking yachtswoman. Using a system of straws and “sip-puff” switches, Hilary has sailed single-handed across the English Channel, circumnavigated Great Britain and sailed the 1,500km across the Arabian Sea.


 

You can catch up with the evening’s proceedings by following BDF on Twitter (@disabilitysmart), and feel free to view a selection of the films here:

Jenna Kanell’s “Bumblebees” – http://sproutflix.org/all-films/bumblebees

Gallaudet: The Film – http://disabilitymovies.com/2010/gallaudet-the-film

 

Event: BT Accessibility Practice

BT_mark_4col_pos_CS3BT Accessibility Practice is an upcoming free event on Thursday 18 September that will be of particular interest to those in banking and insurance. Hosted by our Partner BT, the event gives people from these sectors the opportunity to learn how to deliver workplace adjustments systematically across large complex organisations, in ways that promote productivity and employee engagement, while keeping risk and frustration to a minimum.

There will also be discussions on how to reach and engage your disabled customer community. The event speakers will be experts from the BT Accessibility Practice joined by representatives from another BDF Partner, Lloyds Banking Group, who will take participants through the processes they have implemented on their journey to having one of the best workplace adjustment services.

If you are interested in coming to this event please register below and state if you need any adjustments. Light lunch will be provided.

For further information about BT Accessibility Practice or to register please visit:

http://btglobalevents.com/BTGlobalEvents/Index.aspx?inviteeCode=0.0.1264&templateFolder=BT_Accessibility_Practise_event_2014_EN