What winning the Senior Disability Champion award meant for Tony Cates, KPMG

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Tony Cates accepted the award for Senior Disability Champion remotely

By Sam Buckley, Business Disability Forum

We run our Disability-Smart Awards to show what organisations can achieve by becoming disability-smart—welcoming the biggest possible group of customers and employees and creating a welcoming, open and supportive place to work.

One of our most important awards is for Senior Disability Champion, recognising leaders who act as a powerful voice for disability inclusion in their organisations.

Last year, our award for Senior Disability Champion went to Tony Cates, UK Partner at KPMG.

Tony set out to change the way businesses work with disabled people across the UK and beyond, following a simple mission statement: “Empowering people with disabilities to be the best they can be is the right thing to do.”

Reflecting a year on from receiving his Award, Tony said:

“Since winning the BDF Award last year, KPMG have been involved in some exciting activities in relation to disability and mental health. I am the board level sponsor for disability and mental health at KPMG – and have been championing this agenda for a number of years. Something I have observed over this time is that there is still a real lack of visibility and representation of both disability and mental health at board level.

“Everyone has their own story or perspective on how disability and mental health issues are present in their lives. Personally, having hearing loss on one side has made me acutely aware not only of the challenges a disability or health issue may present, but also of the additional skills and capabilities that can be developed in response to these challenges.”

“We want KPMG to be a magnet for all talent. That means accessing the widest possible talent pool, which we will only achieve if we treat inclusion and diversity as a board level issue.

Tony’s work has included sponsoring support networks for disability and mental health and also sharing expertise with companies that KPMG works with across the UK. Colleagues have said that Tony “is known not just internally at KPMG, but he is an executive disability champion who is recognised elsewhere across multiple sectors.”

This leadership has seen KPMG gain one of the highest scores in Business Disability Forum’s Disability Standard, an internationally used tool measuring organisation’s commitment to disabled people, in 2017.

KPMG gained a Silver status, the second highest certification under the assessment, with Tony Cates’ leadership cited as a key driver of the achievement.

Tony was also instrumental in KPMG gaining the highest-level of accreditation in the government’s Disability Confident scheme, becoming one of the first organisations to do this since Disability Confident was launched last year.

“I set up a Disability Steering Group that looks at disability and mental health holistically, with heads of all key parts of the business represented and reporting in to me. In fact the steering group was set up following our Silver award on the Disability Standard in July 2017, with the aim to make improvements across the firm. Business Disability Forum have helped us to set out our action plan. They also provide us with great support and consultation from our BDF Consultant, Brendan Roach. We also took part in the Mind Workplace Wellbeing Index, and were awarded Silver, something we are very proud of but keen to push forward and improve upon.”

Want to put your organisation forward for an award, or celebrate a champion of disability? You can enter our Disability-Smart Awards online now. You can find out more by clicking here.

Disability-Smart Awards: Why it matters.

By Ebunola Adenipekun

Business Disability Forum believes inclusive and accessible customer service should be standard practice and that every workplace should be a great place to work. The Disability-Smart Awards aims to showcase and celebrate the most innovative and inclusive practice among employers and service providers. 

Mark Lomas, Head of Equality, Diversity & Inclusion, HS2 (below), who was one of the judges from the Awards last year, and will be rejoining the judging panel this year, said: 

“Being a judge on the Disability-Smart Awards panel is a great way to learn. Some of the submissions were absolutely brilliant – and I can be really difficult to impress! I really enjoyed it! And one of the things is to understand some of the innovative work that goes on and the impact that it makes.

“It’s encouraging to see so many organisations try and get better at becoming disability-smart. It’s great to see the breadth, the innovation, creativity and impact for customers, employees – and the public in general. It shows the impact you make when you do something a bit different.

Mark Lomas

Mark Lomas

“What companies can learn from these submissions is the impact it makes on different levels: for individuals, teams and across organisations as a whole.

“Why is it important to be a disability-smart organisation? Who wouldn’t welcome more creativity? A different way of thinking? To innovate? Yet, no-one means to go into a boardroom and exclude 20% of the population that could do that, so the work that people are doing here helps inclusion happen.

“I hope you’re inspired to submit an award!” 

Entries for all categories are open until Thursday 20 September 2018, so there’s plenty of time to get a submission together for one of our seven award categories:

1. Senior disability champion of the year
2. Inclusive service provider of the year 
3. Positive cultural change of the year
4. Workplace adjustment innovation of the year
5. Influential business of the year
6. Technology initiative of the year

7. Disabled People’s Choice Award for the most inclusive service provider, employer or experience’ 

Disabled People's Choice Award logo - purple and white

Disabled People’s Choice Award

We want to hear from you! Have you received great customer service? Don’t forget to tell us what organisation deserves an award in your opinion! Vote today!

Winners will be announced at the Disability-Smart Awards Ceremony in November 2018 (date and venue tbc).

Judges for all of these entries include leading experts in the area of disability, representatives from Business Disability Forum’s Member and Partner organisations and disabled opinion leaders.

Send us your entry today!

Disability-Smart Awards: The impact of winning an award

By Ebunola Adenipekun

Lloyds Banking Group – Last year’s winner of the “Nothing About Us Without Us” Award

Awards can make an impact, as one organisation shows here below:

Winners of last year’s customer-led ‘Nothing About Us Without Us’ Award Lloyds Banking Group’s David Oldfield, Group Director, Commercial Banking, and Group Executive Sponsor for Disability (below) said:

Lloyds Banking Group David Oldfield, Group Director, Commercial Banking, and Group Executive Sponsor for Disability

David Oldfield, Group Director, Commercial Banking, and Group Executive Sponsor for Disability at Lloyds Banking Group

“One of our key achievements in 2017 is that we won the ‘Nothing About Us Without Us’ Disability-Smart Award, recognising that we include disabled colleagues and customers in discussions and decisions which affect them.

“We won this award for the work we do through initiatives such as focus groups, the Assistive Technology User Group (ATUG), and the partnerships we have with various charities, including our Charity of the Year, Mental Health UK. These initiatives provide invaluable insights to help us make our organisation as inclusive and accessible as possible for disabled customers and colleagues.

“It’s terrific to be recognised by Business Disability Forum for displaying best practice.”

Business Disability Forum believes inclusive and accessible customer service should be standard practice and that every workplace should be a great place to work. We want to know where you have seen this done at its best.

Our new ‘Disabled People’s Choice Award for the most inclusive service provider, employer or experience’ is an opportunity for us to recognise an organisation that really cares about its disabled customers, service users and employees of an organisation that has been selected by disabled people.

If you have great experience of a business, organisation or employee that has made a real difference in your life or the life of a disabled person you know, then please do get in touch.

Perhaps an employer or a shop or small business? From libraries and schools, to charities or health providers, let us know what company, small business or individual sole owner that you, a friend or family member really values and should know how much you appreciate them.

Entries for all categories are open until Thursday 20 September 2018, so there’s plenty of time to get a submission together for one of our seven award categories:

1. Senior disability champion of the year
2. Inclusive service provider of the year
3. Positive cultural change of the year
4. Workplace adjustment innovation of the year
5. Influential business of the year
6. Technology initiative of the year

7. Disabled People’s Choice Award for the most inclusive service provider, employer or experience’ 

Winners will be announced at the Disability-Smart Awards Ceremony in November 2018 (date and venue tbc).

Judges for all of these entries include leading experts in the area of disability, representatives from Business Disability Forum’s Member and Partner organisations and disabled opinion leaders.

Send us your entry today!

Business Disability Forum film festival 2018: the winners!

By Ebunola Adenipekun

We were wowed by the level of entries at this year’s Business Disability Forum film festival, hosted at KPMG offices in Canary Wharf.

Entrants submitted their films to win a work placement with a film production company.

Sponsored by Barclays, the film Festival was the result of the 7 day film challenge to university students and graduates.

The challenge called on students from all over the UK to create a film that embodied the brief.

A picture of a director's chair

We released the official question via email on Tuesday 27 March with 7 days to create the film and submit by Tuesday 3 April 2018. The question was:

‘What does going places mean for you?’

In the end, we chose five pieces of work from students and graduates as well as topical films from Barclays and KPMG, with disability-related perspectives, seeking to challenge assumptions and attitudes and open eyes to the reality of living with a disability.

Winners at Business Disability Forum Film Festival 2018

The winner was Diversity against Adversity from Manchester Film School with their film ‘Kenny Rei and the Spicy Ladies’, made by Miguel Ramos and Bettina Toth.

This humorous and thought-provoking story was about a man with ADHD and his allies in the workplace.

Runner up was Wolf Pack from the University of Wolverhampton with their film ‘Barrier’, about a deaf man who against ‘barriers’ goes on a job interview. They were last year winners Samuel Ash and William Horsefield.

Third place was Edgar Scukins from the Manchester School of Art with his film ‘Mike’, about the protagonist who has cerebral palsy.

We also awarded highly commended prizes to Luke Trower for ‘Going Forward’:

as well as John Ford, Zoe Norgrove and Ritesh Vara for ‘Stick With It’:

The entries were judged by leaders from the world of TV, film and disability: Oliver Kent, Head of Continuing Drama Series, BBC, Ioanna Karavela, Producer, 90 Seconds, Noeleen Cowley, Partner, Banking Operations and Customers, KPMG, Helen Cooke, Founder and CEO, MyPlus and Tara Jelley, Barclays UK Head of Technology Transformation & Accessibility Sponsor.

Prizes awarded at the film festival

Prizes awarded at the film festival

Diversity against diversity, the team who created ‘Kenny Rei and the Spicy Ladies’ won a full day’s work placement/training session with video production company 90 Seconds, with personal insight into how to succeed in the media industry, as well as profile creation on their job platform. Other prizes included: work experience with film production company 1stAveMachine, An Amazon Echo (donated by Enterprise-Rent-A-Car), A Google chromecast (donated by Texthelp), A £300 Amazon voucher (donated by Lexxic) and An Xbox One S (donated by Microsoft).

Barclays also showed their film:

The film festival proved to be a great opportunity to network too as the prize winners had conversations with the various Members and Partners at Business Disability Forum, as well as the judges.

Camera prop at Business Disability Forum Film Festival 2018

Camera prop at Business Disability Forum Film Festival 2018

A big thank you to everyone who came along and we look forward to seeing you next year!

Click on this link to find out more details about our upcoming events

It’s all about the talent

Jodie

By Jodie Greer, IT Accessibility Lead, Shell

 

Do you consider yourself to have a disability?

Yes?

Not at the moment?

Some of us aren’t currently living day to day with a disability. But that’s just a temporary state. Be it due to injury, illness or age, personal circumstances can change at any time for any one of us.

Would your current employer be able to accommodate your needs if your circumstances changed?

More importantly, as an employer, if one of your employees becomes disabled, are you equipped to retain them – or do you risk losing them to a more accessible competitor?

I’m sure you don’t need much more convincing. After all, it’s simply good business sense to ensure your organisation is disability smart and fully accessible. Be the one who talented individuals consider first when planning the next step in their career, not the one who some talented individuals disregard because you’re considered inaccessible and therefore a potential obstacle in their progression.

Do you value the talent you’ve already successfully recruited?

What if one of those high performers were to become disabled, would you value them less?

Would hearing loss, sight loss or a mobility impairment make them less effective?

In many cases, only if you aren’t willing or able to provide the right tools.

Not only do you risk losing out, you could also get hit by unnecessary costs for recruitment, training and the reduced productivity which comes with the induction and initial training for a new role.

We all know, there is no need to quote sources here, that some disabilities e.g. hearing or sight loss, can be age related. With the aging working population growing it’s even more essential we are fully equipped to meet accessibility needs. Imagine losing all that experience to a competitor just because you hadn’t future-proofed your solutions. This includes some very simple changes like having magnifying and screen reader software readily available.

We live in a technological world and technology is ever evolving, in fact technology is way ahead of many of us when it comes to accessibility.

Need help seeing the right colour neck tie?  There’s an (free!) app for that.

Need assistance reading the text on screen?  Guess what, there are (free!) functionalities and software for that on multiple platforms.

Need your PowerPoint presentation reviewed to ensure it’s accessible?  You’ve guessed it, there’s a (free!) built in Accessibility Checker for that.

It’s really all about making accessibility part of your organisation’s DNA, so that it’s just business as usual (BAU); and, why wouldn’t you? At the Business Disability Forum Technology Taskforce, a question we regularly ask is: how can we help organisations to understand the true business value of accessibility?

I’m sure all my “free!” references above did not go unnoticed and that’s an important factor here.  I’m not suggesting for a moment that you should not invest in accessibility, after all how would you achieve innovation without investment in your people, services and solutions?  However, I am sharing with you that many of your concerns over the commercial impact may well be unfounded.  In fact, the average cost of a reasonable adjustment is just £30.*

Circular flowchart showing 'accessibility' leading to 'best talent' which leads on to 'good business' and back to 'accessibility'

Accessibility is good business sense: Accessible practices feed into getting the best talent, which in turn makes the business better and stronger

Why not take a few moments now to look up what’s available in your work place, or to have a conversation with your local IT and/or occupational health teams on how to make improvements?  The Technology Taskforce have a number of free resources available on their website, ranging from what is expected of an ICT Accessibility Champion to what you might look to include in your assistive technology catalogue. Don’t wait until you regret it, take action now and be confident you can attract and retain the very best talent to pave the way to success.

You can find out more about the Technology Taskforce and the resources available to you via the following links:

https://businessdisabilityforum.org.uk/membership/technology-taskforce/

https://businessdisabilityforum.org.uk/membership/technology-taskforce/technology-taskforce-resources-info-az/

*Source: RIDI

Have your say: where does disability fit in with automation and the future of work?

Robotic arm with power lines in background

By Angela Matthews, Advice Service and Policy Manager

The Business, Energy and Industrial Strategy (BEIS) Committee has launched an inquiry to understand the impact of automation and the Future of Work on UK workforces and customers.

The Inquiry also seeks to identify who (in terms of businesses and job roles) are most affected by automation and the type of support businesses are need to transition effectively. We are also keen to understand how automation affects the inclusion and opportunities for disabled workers and customers.

To help inform our response to this Inquiry, we would like to hear from employers, business leaders, HR professionals and strategists, business consultants, inclusion specialists, and disabled people.

We are keen to understand your thoughts on the following:

  • How far automation has already affected your business; and, if it has not yet, how far you expect it to (and how) in the future;
  • The impact this has had (or will have) on disabled people in or working with your workforce;
  • How far you think automation has or will lead to industrialisation;
  • The most (and least) affected sectors and role types;
  • Support available to see businesses through change;
  • Opportunities for businesses (and disabled people) moving forward.

How to respond

There are a number of ways you can help inform our response:

  • Complete our survey by clicking here (this link will take you to Survey Monkey).
  • Complete the survey in Word format
  • Arrange a telephone or Skype call or an IM conversation.

Please contact the Policy Team at policy@businessdisabilityforum.org.uk to arrange any of the above.

The deadline for contributions is 9am on Friday 6 July 2018.

Our film festival is nearly here!

By Ebunola Adenipekun

We’re looking forward to hosting our Partners, Members, guests and filmmaking superstars at Business Disability Forum’s Film Festival 2018, supported by Barclays.

We set out a 7 day film challenge earlier this year, themed around “going places”, in terms of travel, career progression and accessibility. The selected finalists of the challenge will show their films at the Film Festival at KPMG on Wednesday 20 June, 2018.

This event will showcase how the next generation of disabled talent perceive and overcome challenges at work, on holiday, and in other areas of life. The winner will be announced on the day.

We took some time out to speak to the finalists to find out what inspired them enter the festival:

Kenny Rei and the Spicy Ladies in a meeting

Kenny Rei and the Spicy Ladies

‘Kenny Rei and the Spicy Ladies’
Group name: Diversity vs Adversity
University: Manchester Metropolitan University
Course: BA (Hons) Film and TV Production

Bettina Tóth

Please can you tell us a bit about yourself?
My name is Tina Toth and I am the writer and director of ‘Kenny Rei and Spicy Ladies’. I am a second year student at The Manchester Film School and I’d like to work in Film and TV dramas once I finish my studies. I have a really artistic approach to filmmaking; I also do oil paintings and graphic design as well. I am 27 years old and although I live in Manchester, I am originally from Hungary. I am a fan of cinema, arts, literature and video games. When my studies allow it, I like to travel and broaden my knowledge with the culture of foreign countries.

What made you decide to enter the film challenge?
I quite liked the idea of making a film in a relatively short time, and I wanted to try if we can manage to complete everything by the deadline. I was also hoping to get my work seen by the jury and make an impression. Another reason was that we were allowed to experiment with the topic and the way we’d like to express our thoughts about disability.

What was your inspiration behind the film?
Our film depicts life with ADHD and I personally know and have worked with young people who were diagnosed with hyperactivity. I wanted to show that even though they have difficulties with certain tasks, they are able to perform and even outperform their colleagues. I find people with ADHD incredibly creative, humorous, and inspiring. We wanted to film something that shows what’s going on inside their heads, something that is uplifting but thought-provoking, too, at the same time.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
The aim of our film was to show that disability shouldn’t be barrier having success in your workplace or moving up on the career ladder. I think it all depends on the attitude of employers and other employees to make a more comfortable and welcoming workplace for people with either mental or physical disability. We are studying to be filmmakers, and we were taught to be able to bring together all kinds of personalities and talents, and then make something great together. Every workplace should have the same mentality; appreciate the diversity of their employees, use it to their advantage, and then make something great in the end of the day.
Miguel Ramos

Please can you tell us a bit about yourself?
Spanish born and raised, I moved to the UK in 2013. I worked full-time in a restaurant for more than 2 years, until I decided to stop and go back to education – to pursue my dream job! In 2015, I joined the Manchester Film School and now I’m about to graduate from university.

What made you decide to enter the film challenge?
I am always looking for new exciting opportunities to develop my working skills. When I read the basis of the contest and saw that there was a Film Festival in London at the end of the road and so many Industry Professionals, I knew immediately I had to give it a go. Plus, the social theme was another big incentive. My mother has Polio and I’ve always been very sensitized with the difficulties she has to face in her daily routines.

What was your inspiration behind the film?
At the beginning, I wanted to talk about Autism. However, after doing some research we realised it was quite a sensitive matter which would require more pre-production in order to do things right. Tina, our talented Director, came up with the idea of following the daily life at work of a fictional character who has ADHD – giving it a fresh positive look, yet adding the uplifting message promoting diversity in our society.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
Since English is not my mother language, the biggest challenge I had to face happened in 2013 when I moved to the UK – getting used to a new culture and new ways to express my emotions was really hard at some point. However, with time, emotional intelligence and my determination to move forward, I achieved a good balance in my life – and I’ve even finished a university course thanks to the skills I acquired since I moved to England.

 

Mike in a mobility scooter

Mike

‘Mike’
Group name: Edgar Scukins
University: Manchester Metropolitan University
Course: Filmmaking

Edgar Scukins

Please can you tell us a bit about yourself?
My name is Edgar Scukins. I am from Latvia, but I live, study and work in Manchester.

What made you decide to enter the film challenge?
Yes, one of the main reasons was to share Mike’s story. I am helping him out with mobility scooter repairs. I have known him for over a year. And since the first day I met him, I thought that it would be useful to show people how many things one can achieve, even when diagnosed with cerebral palsy.

What was your inspiration behind the film?
Mike inspires me every day. He is always smiling and I have never seen him sad.  When I am struggling with something and begin to complain, I feel slightly ashamed, because I remember Mike immediately.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
I think that the biggest challenge for Mike when he is going places is when something goes wrong with his mobility scooter and he needs to ask for help from people that are passing by. It has happened with him many times. I think that it is still a problem, but since technology is advancing fast, mobility scooters will be made more reliable.

 

Barrier in human form covered in black

Barrier

‘Barrier’
Group name: Wolf Pack
University: University of Wolverhampton
Course: Film & TV Production/Video and Film Production

William Horsefield

Please can you tell us a bit about yourself?
I first began filmmaking at 12 years old making short films on my mobile phone. I found my passion in filmmaking and studied online about making Visual effects. I spent 6 years mastering VFX and gained lot of experience as I had made over 170 short films before I enrolled into Creative Media Production Extended Diploma Level 3 in York College. I submitted my short films to films festivals and won many awards. In 2014, I submitted a pitch idea to the film competition, Dream To Screen and my idea, ‘Welcome to the Deaf World’ was selecting by the actress Helen Mirren as well as film and TV industry experts. I am veteran of 48/72 hours film challenge as I won most of these competitions that I entered before I enrolled into the Video and Film Production from the University of Wolverhampton.

What made you decide to enter the film challenge?
I love entering the many film competitions as I can but this competition is a bit different and It gave me a chance to make a short film about deaf or other disability awareness in workplace or business. I attended this competition on last year, I noticed that some people in the audience were business owners so I wanted to use my short film to show them that it was not that difficult to work with deaf people.

What was your inspiration behind the film?
My inspiration was coming from some images from google show the art of depression monsters who follow humans and some of deaf people’s experience in working inspired me as well.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
I think meeting with new people who have no deaf awareness is my biggest challenge because when my BSL interpreter is ill, arrives late or doesn’t show this can cause more awkwardness between me and new people. This make it difficult to work together or communicate so, I always pick writing as communication method to talk them but it is very slow and sometimes some people’s handwriting is hard for me to read.

Samuel Ash 

Please can you tell us a bit about yourself?
I am currently studying Film & TV Production at the University of Wolverhampton to become a director or a producer. I have a passion for filmmaking and photography, when I grew up enjoying watching films and taking photos, it merged into filmmaking. Adding to my geekiness, I also really enjoy sci-fiction films!

What made you decide to enter the film challenge?
This festival gives an opportunity for us, students and with disabilities to be involved and encouraged us to create a film about our experience and how our film can be assisted to improve access and awareness of Deaf people. It is fun to be part of the relatable challenge with fellow filmmakers!

What was your inspiration behind the film?
The festival gave us the opportunity to create a film that relate our own experience and how we can show the solution to break the barriers deaf people face in their everyday lives. The film is about the barrier, and how it affects Deaf people to get employment. We wanted to create a positive attitude by adding humour.

When it comes to going places, what has been your biggest barrier and do you feel you have overcome it?
The barrier is always communication. It frustrates me when I am not able to communicate to collaborate with hearing peers smoothly which shutter my career process and opportunity to contribute.

I have to overcome this by pushing myself to approach a hearing person and communicate them through gesturing. If it failed, it is OK and I have to figure out another way to communicate them which can be writing down or any communication tool that it may work with this person. Confidence is vital.

I think of the quote: “Communication is the key to personal and career success” Paul J. Meyer.


We’d like to thank all the entrants for taking part and a special thanks to our finalists and our sponsors Barclays.

We look forward to sharing the films!

If you’d like to attend, you can find the details for the festival here.