Business Disability Forum believes inclusive and accessible customer service should be standard practice and that every workplace should be a great place to work. The Disability-Smart Awards aims to showcase and celebrate the most innovative and inclusive practice among employers and service providers.
Mark Lomas, Head of Equality, Diversity & Inclusion, HS2 (below), who was one of the judges from the Awards last year, and will be rejoining the judging panel this year, said:
“Being a judge on the Disability-Smart Awards panel is a great way to learn. Some of the submissions were absolutely brilliant – and I can be really difficult to impress! I really enjoyed it! And one of the things is to understand some of the innovative work that goes on and the impact that it makes.
“It’s encouraging to see so many organisations try and get better at becoming disability-smart. It’s great to see the breadth, the innovation, creativity and impact for customers, employees – and the public in general. It shows the impact you make when you do something a bit different.
“What companies can learn from these submissions is the impact it makes on different levels: for individuals, teams and across organisations as a whole.
“Why is it important to be a disability-smart organisation? Who wouldn’t welcome more creativity? A different way of thinking? To innovate? Yet, no-one means to go into a boardroom and exclude 20% of the population that could do that, so the work that people are doing here helps inclusion happen.
“I hope you’re inspired to submit an award!”
Entries for all categories are open until Thursday 20 September 2018, so there’s plenty of time to get a submission together for one of our seven award categories:
1. Senior disability champion of the year
2. Inclusive service provider of the year
3. Positive cultural change of the year
4. Workplace adjustment innovation of the year
5. Influential business of the year
6. Technology initiative of the year
7. Disabled People’s Choice Award for the most inclusive service provider, employer or experience’
We want to hear from you! Have you received great customer service? Don’t forget to tell us what organisation deserves an award in your opinion! Vote today!
Winners will be announced at the Disability-Smart Awards Ceremony in November 2018 (date and venue tbc).